Trust & Safety First
We've built Steamz with safety at its core. Learn how we protect parents, students, and tutors.
Verified Tutors Only
Every tutor on Steamz must pass a strict verification process. We verify their identity using government-issued ID (Aadhaar) and check their educational credentials. Look for the "Verified" badge on tutor profiles.
Verification Illustration
Secure Payment Illustration
Payments in Process
Your money is safe with us. When you book a session, we hold the payment securely. Tutor professional fees are disbursed only after the session is successfully completed and verified.
Report a Safety Concern
If you ever feel unsafe, witness a violation of our Community Guidelines, or notice suspicious activity, please report it immediately. We investigate all reports within 24-48 hours.
How to Report:
- Use the "Report" button on any booking or profile page after a session.
- Email us at hello@mavelstech.in
- Use subject line:
STEAMZ: [Your Issue Here]